For plumbers

Capture every leak before it calls the next plumber

You can't answer the phone with your hands in a drain. RingBackSMS quotes diagnostic visits, detects emergency keywords, and books jobs on your calendar — so you walk off every job to new bookings.

Free plan forever. No credit card required.

Hendricks Plumbing
Text Message • Now
Hi! Hendricks Plumbing. What's going on? We'll text you a quote and book a visit.
kitchen sink is leaking under the cabinet pretty bad
Sounds urgent. We can come today 2-4 PM for an $89 diagnostic visit. Reply YES to book or call 555-2211 for immediate help.
yes please book it
You're on the calendar for today 2-4 PM. Mike will call 15 min before arrival. Put a bucket under the leak in the meantime.
62%
of calls to small businesses go unanswered
85%
of callers won't call back if you miss them
<3s
RingBackSMS average response time
24/7
AI coverage including after hours

You know this pain

Gloves on, phone unanswered

You're elbow-deep in a toilet flange. You physically cannot pick up. 85% of missed callers don't call back.

Emergency calls get lost

Real emergencies — floods, burst pipes — go to voicemail and get called back an hour later. You lose the job and the customer gets water damage.

Lead-response time = booked jobs

Whoever calls back first wins. If you're still under a sink, another plumber is quoting already.

What you get

Every feature built for how your business actually runs.

AI receptionist 24/7

Sounds like your front-desk person — quotes diagnostic and service visits, answers common questions, and only escalates the weird stuff.

<3 second replies

Customers get a real answer before they dial the next business on the list.

Books into your calendar

Booked confirmed appointments directly via SMS using the built-in calendar — no Cal.com or Calendly required. Optional sync to Google Calendar, Square Appointments, or Acuity.

Reminders + no-show defense

Day-before SMS confirmation ("Reply C to confirm or R to reschedule") cuts no-shows from ~25% to ~5%. Customers reschedule by text in one tap.

Emergency keyword detection

"Flood", "burst pipe", "no water" → instant push notification so you can call back immediately.

Quote diagnostic fees upfront

Sets expectations before the visit so there are no "but I thought it was free" moments.

How it works

01

Set your service area & rates

ZIP ranges, diagnostic fee, standard job pricing. 10-minute setup.

02

Caller describes the problem

The AI classifies urgency, quotes the diagnostic visit, and books on your calendar.

03

You show up to a paying job

All the context, address, and emergency tags are on your phone before you arrive.

From businesses like yours

I'm a solo plumber. Before RingBackSMS I lost 4-5 leads a day to voicemail. Now every one gets a text back and I book about half.
Mike H.
Owner, Hendricks Plumbing
Emergency flags saved me a customer last week. Call came in at 6 PM, AI flagged "burst pipe" and pinged me — I called back in 90 seconds.
Dave B.
Owner, B&B Plumbing
My truck days got 20% longer because I stopped spending evenings returning voicemails.
Ryan T.
Owner, Tight Seal Plumbing

*Representative examples. Customer names and figures are illustrative.

MonthlyAnnual2 months free

Free

$0/month

Try it risk-free

50 SMS/month
  • 1 phone number
  • 1 team member
  • Fallback flow only
  • Voicemail transcription & tags
  • Reply templates
  • Email notifications
Start Free
Most Popular

Pro

$49/month

Most small shops

1,000 SMS/month
  • Everything in Free
  • 3 team members
  • All flow types (Order, Meeting, Inquiry, Custom)
  • Caller memory & reorder shortcuts
  • Basic analytics
  • Custom AI personality
Start 14-day trial

Business

$129/month

Busy multi-staff shops

5,000 SMS/month
  • Everything in Pro
  • 3 phone numbers, 10 team members
  • POS integration (Square, Clover, Toast, Shopify)
  • All flows + custom flows
  • Full analytics & recovery funnel
  • Slack notifications
  • Priority support
Start 14-day trial

Scale

$299/month

Agencies & multi-location

20,000 SMS/month
  • Everything in Business
  • Unlimited phones & team
  • Unlimited AI calls
  • API access
  • Multi-location support
  • Priority phone support
Start 14-day trial

Frequently asked questions

Does it know what's an emergency?

Yes. You define urgency keywords (flood, burst, no water, sewage, gas smell) and those calls bypass the AI and page you directly.

Can it quote flat-rate jobs?

Yes. Enter your flat-rate price book and the AI quotes common jobs directly. Unknown jobs get the diagnostic fee quoted instead.

Does it dispatch to multiple trucks?

Yes. If you have a team, the AI routes by ZIP and availability and sends the job to the right truck.

Will it handle commercial calls?

Commercial property calls escalate to you directly for custom quoting — the AI handles residential day-to-day.

What if customer is already in a flood?

The AI tells them to shut the main water valve, call 911 if electrical risk, and pages you for an emergency callback.

Stop losing customers to voicemail

Free to start. Set up in 5 minutes. Recover every missed call — starting today.